PayComplete's Zero Touch Service
Zero Touch Service enables you to remotely deploy machine configurations, manage and monitor machine health, and provide proactive service across your entire fleet.Request Demo
It can be costly, and sometimes impossible, to deploy service personnel to each and every device in the field. The Zero Touch Service platform makes it easy to keep your entire fleet or machines running smoothly without stepping out of the office. The platform enables you to remotely provision and configure new devices (individually or in groups), as well as monitor their usage and health. When issues arise, you can access information and perform some functions remotely to help you quickly troubleshoot the situation.
Configure Smart Alerts for notification of events or conditions, and integrate with service management tools to improve response times.
Use Connect Studio to create device- and customer-specific configuration templates, then deploy them to a single device or group of devices based on an event or schedule.
View critical health status and historical events for each device. Retrieve, view and download system logs to aid in triaging and diagnostics. Execute remote commands to reset components or restart the device.
Create software update packages for scheduled deployment to a single device or group of devices.
Use ConnectResolver Studio to develop interactive resolvers that can be deployed to any machine. Resolvers can be generic (by device type) or custom (by customer need).
Optimize your service operations and only deploy personnel to the field when absolutely needed.
Troubleshoot common issues quickly and easily for multiple devices without the delay of on-site visits.
Keep existing devices running in optimum health and grow your fleet with less effort.
Learn how PayComplete software solutions, along with our devices and services, can benefit your business.Request a Demo