At PayComplete, we believe in upholding and promoting the fundamental rights and dignity of all individuals around the world. We recognise that human rights are universal and indisputable, and that it is our responsibility as a global company to respect and protect these rights in all aspects of our operations.


This Global Human Rights Policy applies to all employees, contractors, suppliers, partners, and customers of PayComplete. We are committed to ensuring that human rights are respected and upheld throughout our supply chain, operations, and interactions with stakeholders. This policy is guided by international standards such as the Universal Declaration of Human Rights, the International Labor Organisation’s Declaration on Fundamental Principles and Rights at Work, and the United Nations Guiding Principles on Business and Human Rights.

Key Principles

  1.  Non-discrimination: We prohibit discrimination on the basis of race, color, religion, gender, sexual orientation, disability, or any other protected characteristic in all aspects of employment, service delivery, and business relationships. For further information see our Equality and Diversity Policy.
  2.  Fair labour practices: We respect the rights of workers to fair wages, safe working conditions, and freedom of association. We do not tolerate forced labour, child labour, or any form of exploitation in our operations or supply chain.
  3. Environmental Impact: We are committed to minimising our environmental impact and promoting sustainable practices in line with human rights principles. We will work to mitigate any adverse impacts of our operations on the environment and communities.


  1. Executive Leadership Team: The Executive Leadership team is responsible for setting the tone at the top and demonstrating a commitment to upholding human rights within the organisation. They are responsible for integrating human rights considerations into strategic planning, decision-making, and risk management processes.
  2. Human Resources: The Human Resources department is responsible for ensuring that all employees are aware of their rights and responsibilities, including compliance with this Human Rights Policy. They are also responsible for providing training and resources to support a respectful and inclusive workplace culture.
  3. Supply Chain Management: The Supply Chain Management team is responsible for conducting due diligence on suppliers and contractors to ensure they comply with this Human Rights Policy. They are also responsible for working with suppliers to address any human rights violations that may be identified.
  4. Employees & Contractors: All employees & Contractors are responsible for upholding human rights in their day-to-day work, interactions with colleagues, customers, and stakeholders. They are encouraged to report any concerns or violations of human rights to their manager or Human Resources department.

By clearly defining roles and responsibilities, PayComplete will ensure that everyone within the organisation understands their part in upholding human rights and working towards a more just and equitable world.


At PayComplete, we are committed to upholding human rights as fundamental principles in all aspects of our business. We will strive to continuously improve our practices, monitor compliance with this policy, and engage with stakeholders to address any human rights concerns that may arise. By respecting and promoting human rights, we not only fulfill our ethical responsibilities, but also contribute to a more just and sustainable world for all.