Experience and Expertise

PayComplete’s management team consists of a diverse group of senior leaders who bring years of experience and expertise to our company. The team is responsible for setting the strategic direction of our organization and ensuring that we achieve our goals. With a shared commitment to innovation and excellence, our team works collaboratively to drive growth and deliver exceptional results. Get to know the leaders who are guiding our company to success.

Simon James

Simon James

Chief Executive Officer

  • Joined the Company in 2018 as a Managing Director for UK & Ireland
  • 25+ years of experience in the payments industry, where he held several senior international leadership roles with major banks, acquirers, processors and payment software companies, including US Bank / Elavon, FIS, Certegy and Mosaic / Postillion
  • Actively involved in selling the organizations and acquisitions during time at Equifax, Certegy and Postillion.
Manuel Gabrie

Manuel Gabrie

Chief Financial Officer

  • Joined the Company in 2019
  • Prior to joining PayComplete, served as a VP, Finance for Esterline Souriau, where he was responsible for the takeover of the business by Transdigm and its potential spinoff
  • 20+ years of experience in leading both publicly-owned and PE-backed company accounting and finance functions through transition
Mauritius Ziaja

Mauritius Ziaja

Chief Operating Officer

  • Joined the Company in 2017 as Vice President Supply Chain & Distribution EMEA
  • Prior to PayComplete, served as Director of Operations for 15% CAGR p.a. growth PE-backed e-commerce company
    Onlineprinters GmbH
  • 25+ years experience in payments industry in various senior leadership roles including operations, business unit transformations and M&A integrations for Crane Payment Innovations
David McNair

David McNair

Chief Technology Officer, Hardware Engineering

  • Joined Transcity in 2007, where he ran APA region operations, prior to its acquisition by PayComplete in 2013
  • Before joining Transcity, was an IT Specialist at Bytecraft Systems for nearly nine years
  • Has served as CTO, Hardware Engineering for the past six years
Olov Lindquist

Olov Lindquist

Chief Technology Officer, Software

  • Joined the Company in 2023 as Chief Technology Officer
  • Prior to joining PayComplete, served as CTO of Konsolidator, a Danish fintech SaaS company
  • Previously worked as Head of Platform Development for Saxo Bank, a Copenhagen-based investment bank
  • Computer Science Engineer and MBA from Copenhagen Business School
Gustavo Hidalgo

Gustavo Hidalgo

Executive Vice President, Service

  • Joined the Company in 2023 as Executive Vice President – Global Service
  • Prior to joining PayComplete, worked leading service and quality functions on regional and global roles for a range of different businesses with a high technology product portfolio (Medical Devices, IVD sector, FMCG, to name a few).
  • Proven track record on delivering excellence through continuous improvement programs applying standardization tools and lean methodologies.
  • 19+ years of experience leading technical service functions with a deep expertise in developing service business and delivery best in class.