Support & Resources

PayComplete customers and partners have access to a robust library of product information, along with technical tools, training, and marketing materials. Find everything you need to support each stage of your PayComplete journey, from installation to app development to ongoing maintenance.

Technical Support

Product Documentation

Access user guides, technical handbooks, installation requirements, testing protocols, spare parts lists, and more. (GMS Account Required)

Product Documentation
Developer resources

Extend Connect on-Device apps or build your own. Our Professional Services team is also available to help with complex projects.

Developer Portal
Technician tools

Find software tools and resources to help you keep your devices running smoothly. (GMS Account Required)

Technician Tools
Support requests

Get personalized help from our technical team. First, tell us more about your issues or needs.

Create a Support Ticket

Partner Resources

Product Marketing Materials

Access product images, flyers, sales sheets, and videos, as well as corporate marketing materials, technical documentation, and more.

View Product Materials
Corporate Marketing Materials

Find PayComplete presentations, logos, brand guidelines, and company information from our corporate communications team.

View Corporate Materials
Cash Academy Training

Get up to speed quickly on our devices, software, and services by signing up for courses with the PayComplete Cash Academy or for technical training courses with the Global Market Support team.

View PayComplete CashAcademy
Global Market Support

For approved distributor and service partners, log in to access tools or submit a request for access to the Global Market Support team.

Access Support

Request a Demo

Learn how PayComplete software solutions, along with our devices and services, can benefit your business.

Request a Demo