Automates A suite of self-service automated devices and solutions that streamline cash handling and digital transactions.

Banknote Validators & Recyclers Automated systems designed to authenticate, sort, and securely recycle banknotes.

Card Readers Devices that facilitate secure, cashless transactions by accepting various card-based payment methods.

Cash Physical currency, including bank notes and coins, used as a medium of exchange for goods and services.

Cash Automation The systems and software used to help manage, validate, and recycle physical currency to streamline cash handling processes, enhance security and optimise cash flow.

Cash Centre Systems Comprehensive solutions used to automate high-volume cash handling tasks – including sorting, counting, validating, and packaging currency in centralised cash-processing facilities.

Cash Chasm The knowledge gap between the traditional view of cash management as expensive and manual versus the reality of what now can be achieved using CashTech to make processes more digital, efficient and secure.

Cash Deposit System Automated solutions designed to securely accept and process cash deposits.

Cash Discrepancies The differences between the recorded amount of cash and the actual amount of cash available. Discrepancies are often caused by manual processes such as errors in counting, mismanagement, or theft.

Cash Handling The processes involved in managing physical currency – including the collection, counting, sorting, validating, and depositing of cash.

Cash Handling Protocols An organisation’s stated procedures and security measures for managing, counting, and processing physical currency. These are usually designed to minimise errors, reduce risk, and ensure accuracy.

Cash In-Transit The transportation of physical currency between locations such as from a retail store to a bank or cash handling centre.

Cash Reporting The process of documenting and analysing cash flow, transactions, and discrepancies within a business. Quality and timeliness of cash reporting is heavily dependent on the level of cash automation employed by an organisation.

Cash Storage This refers to the secure, controlled environment in which physical currency is stored within a business.

CashTech Combining the words ‘cash’ and ‘technology’, CashTech refers to the integration of smart hardware such as smart safes and cutting-edge software to make the management of physical cash more digital and efficient.

Cashless Organisations that don’t allow customers to pay using cash are referred to as having cashless payment strategies. They rely on customers switching to cards or mobile wallets to complete purchases. Such strategies are often driven by organisational lack of awareness (see Cash Chasm) of CashTech.

Cashless Society An economic systems where physical cash has largely been replaced by digital payment methods, such as credit/debit cards, mobile payments, and other electronic transactions. This model is often championed by electronic payment companies and banks.

Coin Counters & Sorters Automated devices designed to efficiently count, sort, and organise coins by denomination.

Coin Validators & Recyclers Automated systems that authenticate, accept, and recycle coins to ensure accurate transaction processing and optimise cash flow management by sorting and recycling coins in real-time.

FinTech Combining the words ‘financial’ and ‘technology’, FinTech refers to the innovate use of technology to improve, streamline, and automate financial services and processes. There are many sub-categories focusing on how technology is improving specific areas of financial services such as RegTech (regulation), InsureTech (insurance) and CashTech.

Hoppers Devices used within automated cash management systems to store, dispense, and transport coins or currency to ensure accurate sorting and smooth flow within self-service systems.

Leakage The loss or mismanagement of cash within a business. The opportunity for leakage is highest where manual processes are in place and discrepancies, theft, or inefficiencies in cash handling processes can most readily occur.

Loss Prevention The strategies and technologies used to minimise financial losses due to theft, fraud, or other errors.

Merchant A business or individual that sells goods or services to consumers or business customers in return for payment.

Note Counters & Sorters Automated devices used to efficiently count, sort, and organise banknotes by denomination.

Omnichannel Payments A seamless payment strategy that enables customers to complete transactions across multiple platforms (in-store, online, or via mobile) using their payment method of choice. An omnichannel payment strategy should include cash as well as electronic methods to create a unified, consistent payment experience while allowing businesses to manage and track all payment methods in real-time.

Open API Integration The use of open application programming interfaces (APIs) that allow different software systems and platforms to connect and communicate with one another, allowing for the seamless exchange of data and customisation of services.

Paper Trail The documentation and records of transactions, processes, or decisions that provide a verifiable and traceable history for auditing, accountability, and transparency purposes.

Payment Tracking The process of monitoring and recording financial transactions in real-time, providing businesses with enhanced visibility and control over payments.

PayTech Combining the words ‘payment’ and ‘technology’, PayTech refers to the innovative tools and systems used to facilitate financial transactions, both physical and digital.

Physical Cash Management Both the processes and systems used to handle, secure, and optimise the flow of physical currency within an organisation – including cash counting, sorting, validation, storage, and deposit.

Point-of-Sale Systems Integrated platforms that allow businesses to process customer transactions, manage sales, track inventory, and handle payments efficiently.

Recyclers Automated systems that accept, validate, and return physical currency (both coins and banknotes) into circulation, effectively managing the reuse of currency within a commercial environment.

Shrinkage The loss of inventory or cash within a business due to theft, fraud, errors in cash handling, or discrepancies in transactions. Cases of shrinkage are usually greatest in organisations with higher levels of manual processes.

Smart Safes Advanced and secure vault systems designed to automate cash deposit, storage, and reconciliation processes, offering real-time tracking and reporting to enhance security and streamline cash management.