Improve customer service while reducing cost
Banks and other financial service providers are reducing the number of staffed locations, but they still need to deliver the same, or a greater, level of service and experience to retain customers in an ever growing competitive landscape. Institutions are under pressure to provide self-service banking options that allow them to serve customers in more locations, and broaden treasury portfolios, without growing headcount or increasing operational costs.
Introducing Connect for Banking and financial Services:
PayComplete’s Connect Platform powers self-service solutions and branch efficiency for banks and financial service providers.
Design, integrate and deploy innovative self-service devices into a single management system to streamline your back-office branch operations, increase automation and provide greater customer service while boosting operational precision and margins.
Unified transaction management for financial services
When combined with PayComplete devices, components, and services, Connect powers a wide range of solutions, including:
Self-service device networks
Design, deploy, and manage networks of innovative self-service devices that accept cash and coin deposits, expanding your service reach beyond territory covered by staffed branches.
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In-branch consumer and commercial coin processing
Operate coin processing devices in branches, so your consumers and commercial clients alike can deposit coin without needing to interact with tellers.
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Commercial cash deposits
Create more deposit options for your commercial banking customers by providing self-service, high-speed deposit safes that allow them to make deposits without involving branch staff (including after hours).
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Treasury program for commercial clients
Deploy treasury hardware and software solutions for commercial clients. Enable them to automate counting cash whilst giving centralized oversight, management, and access to smart safes and other deposit devices.
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Resources
RetailConnect Brochure
PayComplete enables companies across industries to manage and control physical financial transactions at IoT-enabled kiosks, self-checkout lanes, cash recyclers, smart safes and more with the precision and agility of digital commerce, innovating self-service experiences and operations for both consumers and employees.
